Elevate Retail (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make purchases, or interact with our services.
Information We Collect
We collect different types of information, including:
· Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details.
· Transaction Data: Purchase history, payment method (processed securely in compliance with PCI DSS), and order details.
· Technical Data: IP address, browser type, operating system, and device identifiers.
· Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and analyze website usage
How We Use Your Information
We use your personal data for the following purposes:
· To process orders, payments, and deliveries.
· To communicate with you regarding your orders, inquiries, or customer support requests.
· To improve our website, services, and marketing efforts.
· To ensure compliance with Payment Card Industry Data Security Standard (PCI DSS) for secure transactions.
· To comply with legal obligations and protect against fraud or security threats.
Sharing Your Information
We do not sell your personal data. However, we may share your information with:
· Service Providers: Payment processors, shipping companies, and IT service providers to fulfill orders and maintain our services.
· Legal Authorities: If required by law or to protect our rights, privacy, safety, or property.
· Business Transfers: In case of a merger, sale, or acquisition, your data may be transferred to the new entity.
Payment Security and PCI DSS Compliance
We prioritize the security of your payment information. All transactions are processed securely through PCI DSS-compliant payment providers. We do not store full credit card details on our servers.
Your Rights and Choices
Depending on your location, you may have rights under privacy laws such as CCPA (California Consumer Privacy Act) or other applicable regulations, including:
· The right to access, correct, or delete your personal data.
· The right to opt out of marketing communications.
· The right to restrict certain data processing activities.
To exercise your rights, contact us at privacy@elevateretail.com.
Data Retention
We retain your personal data only as long as necessary to fulfill our business and legal obligations. When no longer needed, we securely delete or anonymize your information.
Third-Party Links and Services
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please review their policies separately.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”
Contact Us
For questions about this Privacy Policy or how we handle your data, contact us at: Email: privacy@elevateretail.com Address: 2100 Silas Creek Pkwy, Winston-Salem, NC 27103
Thank you for trusting Elevate Retail with your information.